Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?
Your data is collected when you provide it to us. This could be data that you enter in a contact form, for example. Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g., internet browser, operating system, or time of page access).

What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future.

2. Hosting

We host the content of our website at Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.

Hetzner is a German hosting provider. All data is stored exclusively in German data centers. For details, please see Hetzner's privacy policy: https://www.hetzner.com/legal/privacy-policy

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Responsible Party

The responsible party for data processing on this website is:

[COMPANY NAME]
[STREET ADDRESS]
[POSTAL CODE CITY]

Phone: [PHONE NUMBER]
Email: contact@shiftbot.de

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

4. Data Collection on This Website

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address (anonymized)

This data is not merged with other data sources. The collection of this data is based on Art. 6(1)(f) GDPR.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures.

5. AI Chatbot and Data Processing

Use of the Chatbot

Our AI chatbot uses the following services to process your requests:

• Mistral AI (Mistral AI SAS, France) - EU-based AI provider
• Qdrant (Vector database) - self-hosted on German servers

All data is processed exclusively on servers in the European Union. There is no data transfer to third countries (e.g., USA).

Chat History

Chat histories are temporarily stored for the duration of the session to enable context for follow-up questions. After the session expires (24 hours), chat histories are automatically deleted. IP addresses are stored in anonymized (hashed) form.

6. Your Rights

You have the following rights regarding your personal data:

• Right to information (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)

To exercise your rights, please contact: contact@shiftbot.de